If the support section lacks the specific information you need, you can contact the always available customer support.
Should you require any assistance with the platform’s use, installation, and such, PIA’s Support Portal (opens in new tab) is at your disposal, providing articles about a wide array of issues you might encounter and how to deal with them. Torrenting may even be assisted with the use of PIA’s port forwarding capabilities which redirects incoming connections to bypass the NAT firewall and potentially help increase torrenting speeds. All of its servers are P2P-optimised and will get you unrestricted torrenting from whichever location you want. PIA excels in facilitating the sharing of large files via P2P or torrenting clients. However, BBC iPlayer is a whole different story, and you won’t have much luck accessing it with this VPN provider. PIA not only provides access to the US content on Netflix, but also unblocks several other localized Netflix versions, including those available only in Australia, Japan, and Canada. One of the most sought-after features of a VPN is access to popular streaming services like Netflix which often introduce blocks on viewership in certain locations, for various reasons. That said, the vendor has made an announcement (opens in new tab) that it was working on doing exactly this. With its affordable pricing structure, it is certainly an attractive. While this is persuasive enough for many, we’d still like to see PIA following in the footsteps of some of the competitors that opened their doors to independent outside auditors, who checked their services in detail and issued a report on their observations. Private Internet Access is loaded with features and also is a popular VPN provider. In addition to a history of no-logging practices, PIA also issues a Transparency Report (opens in new tab) every six months, listing all the requests for user data it received and subsequently relinquished (which, you guessed right, is none). This means no user-specific information was handed over to the authorities. The browser extensions don’t lack privacy options on their own - featuring blocking of third-party cookies and location access, for instance.Īs for its no-logs policy, PIA claims to be the only truly verified no-log VPN platform, referring to the situations in which it was served with subpoenas to hand over users’ account information, but it couldn’t comply and the only data it delivered was the general location of the server IP addresses.